Frequently Asked Questions

Everything you need to know about our premium jewelry and accessories.

What materials are used in CRAFTD jewelry?

Our pieces are crafted using premium 316L stainless steel, plated in real 18K gold or silver. They are designed to be sweat, water, and heat resistant, ensuring they never green or tarnish.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and local customs processing.

Does CRAFTD jewelry come with a warranty?

Yes, all our items are backed by a Lifetime Warranty. If your jewelry fades, breaks, or tarnishes through normal wear, we will replace it free of charge.

What is your return policy?

We offer a 14-day return policy from the date you receive your order. Items must be in their original condition and packaging to be eligible for a full refund or exchange.

Can I wear my jewelry in the shower or gym?

Absolutely. Our jewelry is engineered for durability. You can wear your pieces while swimming, showering, or working out without worrying about discoloration or skin irritation.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.